Shipping costs are included in the products' price for destinations within Italy and Europe, except for countries with customs, for which a different process occurs.
Customs costs have always to be paid by the customer, that will get reached out to by the courier for the payment when goods arrive at the customs, in order to make the delivery possibile.
For all the extra-European countries, Zummy covers part of the shipping costs, but also asks customers to cover the difference of these costs, if exceeding, during their order on the website zummy.it.
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